EHR downtime

I am trying to find any information on a downtime process for CDS who typically use 100% EHR for reviews and documentation of CDS work. Do you know if such information exists? Thanks in advance for any assistance you can provide.

Lori Sackela, RN, CCM, CCDS
Regional Director, Clinical Documentation Improvement
Mount Carmel Health System
Cell 330-261-2220 | Office 614-546-3886
Lori.Sackela@mchs.com

Comments

  • We have something in our EMR (cerner) called 'patient keeper'. It allows you to view the medical record during downtimes. There is a lag of a few hours but it generally allows reviews to be performed. We don’t have paper chart so there really isn’t another option.

    I have never seen any industry information on this.

    Katy Good, RN, BSN, CCDS, CCS
    Clinical Documentation Program Coordinator
    AHIMA Approved ICD-10CM/PCS Trainer
    Flagstaff Medical Center
    Kathryn.Good@nahealth.com
    Cell: 928.814.9404

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