Ischemic bowel? Help!

Help me! I somehow ended up in a battle with a coder. This has never happened to me before. I have a great relationship with our on-site coders and the coding manager is 100% supportive of our program. This coder is a new coder and she is working remotely so I have not met her.

I am responsible for reviewing death charts for SOI/ROM as well as appropriate DRG and a few other things. I provide feedback, do retrospective queries for improved documentation and coding clarification, etc. We don't always agree, but we work it out. In this particular case we had a youngish patient found down (unknown duration, outside) hypothermic, dehydrated, hypotensive. Shock is documented but specificity is not provided. He has a complex course. He's an alcoholic, etc. encephalopathic, you know the deal. He is being tube fed, at goal, no issues. He has thrombocytopenia, they do a HIT panel which is positive. The MD stops heparin and starts argatroban but is suspicious as to whether this is really HIT and thinks its a false positive and sends blood for additional testing.
He is slowly progressing, up walking, etc. On day 10 in the hospital he has an acute event. Abdominal distinction, vomits, intubated, etc. he has an ischemic bowel, they do an ex lap and try to salvage. The bowel is necrotic and he dies a day later after family decides to stop pressures. Cause of death is ischemic bowel. In the d/c summery the MD states that the ischemic bowel may have been caused by the HIT but that he is unable to determine this conclusively. He also states that the second panel for HIT was negative. He also attributes the shock as being due to hypothermia, dehydration and possible "urosepsis".
The origional draft coding had the ischemic bowel as the Pdx. My feedback was that I didn't think it s POA and therefore could not be Pdx. She said that the presenting symptoms were indicative of ischemic bowel. I said the typical symptoms of ischemic bowel are abd distention, vomiting, diarrhea, and then increased WBC, shock, ect. I see no indication that it was POA. I have gone round and round with her but she is adamant that this is correct.

Am I missing something here? Clinically, do you see how someone could have an ischemic bowel for 10 days with normal bowel sounds, a soft abdomen and tube feeds at goal? I seriously baffled and second guessing myself.
And from a coding standpoint, would any of you be comfortable linking his presenting symptoms with an ischemic bowel. She asked her "friend" to look at it and her friend who has been a coder for 25 years) said she is right. I'm confused....
And then from a professional standpoint, what would you do? Our coding manager is out of town this week but I called her last night. She wants me to talk to the Dr and have him sign a POA query (likely stating no, in my opinion). This ocder has made is very clear she is annoyed at me getting invoved and said she doesn't see the point an any further discussion. I feel like I am further degrading our working relationship by taking this futher. At the same time, I am responsible for the accuracy of the death charts and i dont feel right about just letting this go.

I'd appreciate any insight.

Thanks!
Katy

Comments

  • edited May 2016
    From what you are saying I don't think it was present on admission and wouldn't make it the pdx.

    Tracy M Peyton RN, CCDS
    Bradford Regional Medical Center
    Upper Allegany Health Systems
    116 Interstate Parkway
    Bradford, PA 16701
    814-558-0406

  • edited May 2016
    Need a POA clarification from the physician

    Tracey Carey RN
    Clinical Documentation Specialist
    686-7421

  • edited May 2016
    POA status would certain answer the question. Are you allowed to state the clinical picture as you did below? i.e. abd soft, tube feeding etc.




    Charlene


  • edited May 2016
    I agree with what you are saying. Do you have a physician advisor you can run this past with the coding supervisor? That may help with a peer review or if your quality department is reviewing the case.

    Robert

    Robert S. Hodges, BSN, MSN, RN, CCDS
    Clinical Documentation Improvement Specialist
    Aleda E. Lutz VAMC
    Mail Code 136
    1500 Weiss Street
    Saginaw MI 48602
     
    P: 989-497-2500 x13101
    F: 989-321-4912
    E: Robert.Hodges2@va.gov
     
    VA Core Values:  Integrity, Commitment, Advocacy, Respect, Excellence (“I CARE”)
    VA Core Characteristics:  Trustworthy, Accessible, Quality, Innovative, Agile, Integrated

    "We are dealing with Veterans, not procedures; With their problems, not ours." --General Omar Bradley

  • I would do a POA query for the ischemic bowel and state list the clinical indicators you described in scenerio.
    Pull from record clinical indicators on presntation:
    10 days with normal bowel sounds, a soft abdomen and tube feeds at goal.
    Bowel sounds on admit and shortly after quote documentation
    WBC on admit and shortly after quote lab values
    Any CT abdomen that might have been done on admit
    Shock/hyptension/hypothermia


    Side note, any indicators of sepsis on admit?

    Dorie
  • I AGREE. MY FIRST INSTINCT WAS TO HAVE THE PHYSICIAN CLARIFY "POA". I KNOW IT IS HARD TO HAVE ISSUES WITH CODERS BUT IN THIS CASE, WHAT IS "MOST" IMPRORTANT IS THAT WE HAVE CLARITY TO PROTECT YOUR INSTITUTION FROM FALL-OUTS WITH RAC.
    IF THE PHYSICAN DOES CLARIFY "POA" THEN THE CODER CAN STILL FEEL LIKE SHE WAS RIGHT AND IT IS CLEAR FOR YOUR AUDITORS AS WELL!

    Juli Bovard RN CDS
    Rapid City Regional Hospital
    Rapid City, SD 57703
    jbovard@regionalhealth.com

  • Query for POA!

  • edited May 2016
    Seems foolish to me that anyone would not want to seek definitive clarification! Why would anyone even WANT to take that risk? (audit, denials, etc.) A coder cannot assume a relationship.. Linking a condition to another condition is part of MEDICAL DECISION MAKING, which requires an MD to provide his/her own clinical opinion! Too risky!!! I would talk with the person put in charge during the coding manager's absence. Sounds like the bill should be on hold because it is easier to put it on hold than to have to defend it later once it gets re-billed/audited. The new person may need a little more education about the CDS role and the goals of the CDI program. If you are volunteering to do all the leg work to clarify this with the physician, what does she have to lose ?? We all have a common goal of making the chart as defendable as possible so EGO shouldn't be a barrier!! If you can't stop this one pull it to discuss at your next CDI meeting for case review ! Good luck!

    PS: I agree with you, sounds like it was not POA from your notes!


    Vicki S. Davis, RN CDS
    Clinical Documentation Improvement Manager
    Health Information Management Department
    Alamance Regional Medical Center
    Office (336) 586-3765
    Ascom Mobile (336) 586-4191
    Fax (336) 538-7428
    vdavis2@armc.com

    "The difference between the right word and the almost right word is the difference between lightning and the lightning bug."- Samuel "Mark Twain" Clemens


  • edited May 2016
    Juli- SO TRUE!!! :)

    Vicki S. Davis, RN CDS
    Clinical Documentation Improvement Manager
    Health Information Management Department
    Alamance Regional Medical Center
    Office (336) 586-3765
    Ascom Mobile (336) 586-4191
    Fax (336) 538-7428
    vdavis2@armc.com

    "The difference between the right word and the almost right word is the difference between lightning and the lightning bug."- Samuel "Mark Twain" Clemens


  • From your description, the ischemic bowel is clearly not POA - I would
    not (from either my perspective as a coder or as a CDI reviewer) code
    the Ischemic bowel as either POA or the principle diagnosis.

    Paul Evans, RHIA, CCS, CCS-P, CCDS

    Supervisor, Clinical Documentation Integrity, Quality Department
    California Pacific Medical Center
    2351 Clay #243
    San Francisco, CA 94115
    Cell: 415.637.9002
    Fax: 415.600.1325
    Ofc: 415.600.3739
    evanspx@sutterhealth.org
  • Thanks you everyone. I did query the MD this am. He said it was NOT POA and gave me an "are you crazy" look? I'm not sure what the issue is with this particular coder but the coding manager has contacted her via email (she is on vacation) and is meeting with her when she returns next week.

    Thanks for your help!

    Katy Good, RN, BSN, CCDS, CCS
    Clinical Documentation Program Coordinator
    AHIMA Approved ICD-10CM/PCS Trainer
    Flagstaff Medical Center
    Kathryn.Good@nahealth.com
    Office: 928.214.3864
    Cell: 928.814.9404

  • edited May 2016
    Clinically it certainly does not sound like it was POA. I know it can be difficult to take some of these things to the physicians knowing they are going to think you are an idiot, but it you explain to him/her that if you don't get this clarified, it will be coded w/ischemic bowel as PDX, I think they will gladly answer

    Sharon Cole, RN, CCDS
    Providence Health Center
    Case Management Dept
    254.751.4256
    srcole@phn-waco.org


  • edited May 2016
    Good job Katy!!!!

    Vicki S. Davis, RN CDS
    Clinical Documentation Improvement Manager
    Health Information Management Department
    Alamance Regional Medical Center
    Office (336) 586-3765
    Ascom Mobile (336) 586-4191
    Fax (336) 538-7428
    vdavis2@armc.com

    "The difference between the right word and the almost right word is the difference between lightning and the lightning bug."- Samuel "Mark Twain" Clemens


  • Katy
    Good job! Unfortunately, I think we ALL get the "are you crazy" looks from the doctor. I don't think that the providers know that we know the answer before we ask, we just need clarity! :)
    Don't you just love your job!

    Juli Bovard RN CDS
    Rapid City Regional Hospital
    Rapid City South Dakota 57701
    jbovard@regionalhealth.com


  • So, what was the Principle Diagnosis?

    Paul Evans, RHIA, CCS, CCS-P, CCDS

    Supervisor, Clinical Documentation Integrity, Quality Department
    California Pacific Medical Center
    2351 Clay #243
    San Francisco, CA 94115
    Cell: 415.637.9002
    Fax: 415.600.1325
    Ofc: 415.600.3739
    evanspx@sutterhealth.org

  • I know, I just felt terrible. I thought he was very clear in his d/c summery. He stated her "suffered an acute abdominal event" on day 10, attributed the presenting shock to hypothermia and stated that it had resolved prior to his acute event.
    I told the MD that I thought the D/C summery was clear, but I still needed to clarify for coding.

    Katy Good, RN, BSN, CCDS, CCS
    Clinical Documentation Program Coordinator
    AHIMA Approved ICD-10CM/PCS Trainer
    Flagstaff Medical Center
    Kathryn.Good@nahealth.com
    Office: 928.214.3864
    Cell: 928.814.9404


  • I'm assuming it will be the underlying cause of the shock that she presented with. I offered to query on the urosepsis and she told me "that's ridiculous". The coding manager has asked her for her draft coding with our the ischemic colitis POA and I told her I would be happy to resolve any additional issues from there. When I read the chart initially, we did not have a D/C summery and "urosepsis"/sepsis was not in there. I did not see clear indicators of sepsis POA but I am going to take a closer look now that we have possible "urosepsis" in the D/C summery.

    Ugh....

    Katy Good, RN, BSN, CCDS, CCS
    Clinical Documentation Program Coordinator
    AHIMA Approved ICD-10CM/PCS Trainer
    Flagstaff Medical Center
    Kathryn.Good@nahealth.com
    Office: 928.214.3864
    Cell: 928.814.9404


  • edited May 2016
    Very well put Vicki
    CDI is a team program therefore it is imperative that both CDS and Coders have an understanding of each others role for this program to work.

    Good luck!

    Tracey Carey RN
    Clinical Documentation Specialist
    686-7421
  • edited May 2016
    Sounds like the coder has a poor working attitude. Unfortunate.

    Good Luck,

    Mark



    Mark N. Dominesey, RN, BSN, MBA, CCDS, CDIP
    Sr. Clinical Documentation Improvement Specialist
    Sibley Memorial Hospital

    Information Technology
    5255 Loughboro Rd NW
    Washington DC, 20016-2695

    W: 202.660.6782
    F: 202.537.4477


    http://www.sibley.org


  • edited May 2016
    I am so thankful I have the greatest group of coding professionals and Management to work with! We are a team and really I think it works best that way!
    So sorry you are having to work in that environment!

    Jamie Dugan RN
    CDI Specialist
    904-202-4345
    Baptist Health System Jacksonville, Florida

  • Yes. I took me completely by surprise as I have always had a great relationship with the coders. The manager is a close friend of mine and she is fully on board with CDI so she makes sure they understand our role and that it is important for us all to work together. This is a new coder, so hopefully this doesn't extend any further.

    Katy Good, RN, BSN, CCDS, CCS
    Clinical Documentation Program Coordinator
    AHIMA Approved ICD-10CM/PCS Trainer
    Flagstaff Medical Center
    Kathryn.Good@nahealth.com
    Office: 928.214.3864
    Cell: 928.814.9404

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