3M 360 Encompass/CAC/CDIS software

ddouthitddouthit
edited May 2016 in CDI Talk Archive
Going to start a new thread.
Anyone who use 3M CDIS software please speak to your experience. Pros/Cons/productivity any other information you would like to speak to regarding software experience.
Please see copied threads below.

Thanks,
Dorie Douthit
ddouthit@stmarysathens.org

Comments

  • Unknown
    edited May 2016
    We installed 3M CDIS in October 2012. So far, the negatives are: CAC has not worked well since installation and we have had some connectivity issues through Citrix; we kept a very simple Excel spreadsheet prior to this, so CDIS has slowed our productivity; still working on editing reports to fit our facility and monitoring them for accuracy. CDIS does not 'talk' to Epic, so we send our queries through Epic, not CDIS.

    Positive side: there is plenty of room for notes and clinical values; automatically connects to the 3M encoder; produces reports related to physician compliance, finance, productivity, and SOI/ROM; much easier to use when covering for other employees; we use the coder portion, so the coder can view our notes and DRG and help with their coding or give us feedback if our DRG's don't match. Our Excel spreadsheet gave us financial information that was a 'best guess' and not true money...CDIS shows more true money.

    I am hoping our productivity increases as the bugs are worked out, but I do think it's a good system.

    Linda Haynes, RHIT, CCDS | Manager, Clinical Documentation Improvement | Legacy Health
    1919 NW Lovejoy | Portland, Oregon 97209 | 503-415-5609 | lhaynes@lhs.org


  • jolene.filejolene.file
    edited May 2016
    We are currently useing the 3M 360-CAC/CDIS software. It's a great product because
    1) Coding & CDI software interface.
    2) Coders can access the concurrent queries which were written during the hospital stay.
    3) CDI staff can leave a note about pt being OBS or OP and than admitted to IP status.
    4) It's a great communication tool.
    5) Multiple report which are user friendly. DRG mismatch report is a very helpful tool for education.
    6) CAC- pretty easy to use & does save time for the coders.

    CONS: 1) Our queries are printed & not a part of the EHR. (This is proably not a 3M issue.) 2) Could be more standard queries with system but I think you can add your own. We just have not done so. 3)Need to take monthly updates which at times can cause problems.

    Since I am not in management, I can not tell you about the productivity but feel it does make things go faster with the CAC & preloaded queries. I think we are happy with the 3M product.

    Jolene File,RHIT,CCS,CPC-H,CCDS
    Documentation Improvement Specialist-Coder
    Hays Medical Center
    jolene.file@haysmed.com

    IMPORTANT: This communication contains information from Hays Medical Center which may be confidential and privileged. If it appears that the communication was addressed or sent to you in error, you may not use or copy this communication or any information contained therein, and you may not disclose this communication or the information contained therein to anyone else. In such circumstances, please notify me immediately by reply email or by telephone. Thank you.

  • paxnerospaxneros
    edited May 2016
    Wanted to ask this poster about Quadramed/Quantim (Nuance).

    We have Quadramed/Quantim as our Encoder - I've always preferred it over 3M because it is Knowledge Based over Logic Based. We looked at the new CDI product late last year and at the time QM was wanting everyone to sign up for their new product. It was actually quite nice. However, I have heard it was recently "taken off the table" because of their partnership w/JA Thomas.

    Because JA Thomas only guarantees their services to programs who staff with Registered Nurses, are they still requiring this with their Quadramed product?

    Thanks,

    Norma T. Brunson, RHIA,CDIP,CCS,CCDS

    Posted from "Staffing for ICD-10" thread:

    Is this (CDIS system) 3M? We currently use Claro and recently resigned for another year. We are now viewing the JA Thomas product that is being integrated with Quadramed/Quantim (Nuance) and is anticipated to launch in March, with the possibility of purchasing it when this contract is up with Claro. Our encoder is Quadramed. I was very impressed with the product. We had previously explored using 3M, prior to implementing Claro and I thought the JA Thomas product offered many of the same features that we liked with the 3M product. Administration decided not to go with 3M due to the cost, however we thought it was a much better product than Claro offers, but we lost that battle. We were told the JA Thomas CDI program will interface with our Meditech, which is currently what occurs with the Claro product.
  • Unknown
    edited May 2016
    Jolene,
    What about "data cleaning". From what I understand (we have 3m CDIS-not 360), I take each query that reports having impact and make sure it was the CDIS query that changed the SOI/ ROM or DRG. Do you do that as well? That is a major time consumption. Is there another way to do this that I am missing?

    -Jane

  • jolene.filejolene.file
    edited May 2016
    I don't believe we do, Jane. However, I am not responsible for that process so can't say for sure. I can see how time consuming that would be.

    Jolene File,RHIT,CCS,CPC-H,CCDS
    Documentation Improvement Specialist-Coder
    Hays Medical Center
    jolene.file@haysmed.com

    IMPORTANT: This communication contains information from Hays Medical Center which may be confidential and privileged. If it appears that the communication was addressed or sent to you in error, you may not use or copy this communication or any information contained therein, and you may not disclose this communication or the information contained therein to anyone else. In such circumstances, please notify me immediately by reply email or by telephone. Thank you.

  • terrierprideterrierpride
    We started using 3M CDIS last June and are still working out some of the kinks as well. The abstracted data CDIS gets comes from Meditech and that has been our biggest issue. Meditech sends messages to CDIS and sometimes those messages aren't displaying correctly, like the Final DRG and Main Coder after coding. This has been messing up our reporting availability. Does anyone else have this issue?

    Kevin O'Neil, RHIT
  • sharon.colesharon.cole
    edited May 2016
    We had the same problem with Allscripts. Our IT group had to literally build some form of spreadsheet that took the information from one system and then fed it to Allscripts. It apparently wasn't an easy fix and it took them quite a while to finally get it resolved.

    Sharon Cole, RN, CCDS
    CDI Specialist Team Leader
    Providence Health Center
    254.751.4256
    Sharon.cole@phn-waco.org


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