In basket use for CDS queries in EPIC

julie.geigerjulie.geiger
in CDI Talk Archive
Our CDS program just started using 3M-CDIS last December and our hospital went to EPIC this past Monday. We are using the In basket to send CDS queries to the physicians. I am seeking contacts for advice and suggestions on leaving queries in EPIC. Any information you can share will be very helpful.

Thank you,
Julie

Julie Geiger RN, BS, CCDS
Clinical Documentation Specialist
Parkview Regional Medical Center
260-266-1240

Comments

  • Linda_RhodesLinda_Rhodes
    edited May 2016
    Hi Julie,
    Please contact me directly and I will share our process. We are on 3MCDIS and went live with EPIC in June 2012.
    Thanks,
    Linda


    Linda Rhodes RN, BSN, CCDS
    Manager Clinical Documentation Improvement
    New Hanover Regional Medical Center
    Wilmington, North Carolina
    Office # 910-815-5544
    Cell " 910-777-8344
    e-mail : linda.rhodes@nhrmc.org
  • fishdl@shands.ufl.edufishdl@shands.ufl.edu
    edited May 2016
    We went live with 3MCDIS one year ago and EPIC in May 2011. I'd be happy to share our process off-line, as well.

    Donna Fisher, CCS, CCDS
    CDI Coordinator
    Shands at the University of Florida
    Ph: 352.265.0680 ext 48769
    fishdl@shands.ufl.edu

  • julie.geigerjulie.geiger
    edited May 2016
    Thank you Linda and Donna!

  • fentona@bronsonhg.orgfentona@bronsonhg.org
    edited May 2016
    We have been using EPIC since May 2012. We are using the in basket as well. Feel free to contact me if you have questions. Happy to help.
    Amy

    Amy Fenton, R.N.
    Clinical Documentation Specialist
    Bronson Hospital
    Quality and Safety
    601 John Street
    Box 59
    Kalamazoo, MI 49007
    Phone 269-341-8442
    Fax 269-341-8330
    E mail fentona@bronsonhg.org



  • clemed12clemed12
    edited May 2016
    How is that working for everyone as we were told that it is not part of the permanent medical record when using the in-basket? We actually go through coding and use query tab in coding info to retro query. If it is concurrent we use the sticky note and if we don't get a response from a clinician within 48 hrs we contact them through their in-basket to let them know they have a sticky note in the chart that needs to be responded to in their progress note.



    Diane M Clement RN MS CCDS
  • msjonesmsjones
    edited May 2016
    The in-basket for me works better than the sticky notes did, although I have one hospitalist who said to only put his queries in the sticky notes and then he doesn't read them. The problem w/ the in-basket is that they still don't always answer the query. One physician has told me that he can actually delete it prior to reading it and on my side it will say pending so I always thought it had been read. The hospitalists have also told me that when they open it and read it but can't answer right away they sometimes forget to go back and document. For the most part it works pretty good. Sometimes I have to requery or do a verbal query.

    Michelle Jones, RN, BSN
    Clinical Documentation Specialist
    Vidant Roanoke Chowan Hospital
    252-209-3012
    msjones@vidanthealth.com



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