I just wanted some info regarding retrospective reviews and queries. We get a lot of pushback from our physicians on retrospective queries. The older the chart, the more difficult to get a response. (UNDERSTANDABLY SO) The CDI department sends the retrospective queries on behalf of the coders.
I was wondering if there is any industry standards or facility policy that other organizations/ facilities are using that can guide us as to how old the chart can be (cannot be) for retrospective reviews and querying.