Use of Physician Advisors

How is your facility utilizing your physician Advisors? We are in the
process of training 4 new PA's in addition to the existing PA and there
is a disagreement among leadership as what to do with them. Some say
concurrent review of charts, others say education some say a mix of
both..... How are you using your Physician Advisors?



Thank you,

Tiffany

So let it be written, So let it be done.


Comments

  • edited May 2016
    We've been working at getting a viable PA program started. With our
    initial model, we sought physicians who were respected, broad clinical
    knowledge base and interested in the concept and willing to participate.
    Our largest problem was that we looked for physicians to devote several
    hours a week on a prn basis and on top of their normal schedule -- that
    second part has been problematic, their schedules are way to busy to
    allow consistent participation.

    This is how I envision the role:

    Physician Advisors
    Ø Review coded charts with a clinical perspective toward
    identifying additional diagnosis that are viable alternative Pdx or
    cc/mcc.
    Ø Discuss results with coding staff.
    o This will lead either to a clarification that will allow the
    diagnosis to be coded or demonstrate a need and foundation for a query.

    o The advisor should be able to assist with the clinical
    information & wording needed to support the query.
    Ø Support obtaining a response from the attending of record when a
    query is submitted. This will involve contacting the attending directly
    in the event of no response.
    o If query was initiated by a coder, the PA will review the case
    and the query.
    o If in agreement, will discuss with attending.
    Ø Physician advisors can be anticipated to provide clinical
    education and understanding of clinical issues, treatments, significance
    of findings, etc.
    Ø Physician Advisors will provide group (medical department) and
    individual education.
    o How to improve documentation to accurately reflect condition
    reporting/ICD9 code assignment and DRG assignment.
    o Why the individual physician should be concerned about correct
    disease reporting.
    Ø Mentoring
    o Guide the PA in gaining familiarity with needed software (3M,
    chart view).
    o Support the PA in learning and understanding coding guidelines
    and the DRG system.
    o Be available for questions and discussion as the physician
    advisors review charts. Initially this will be in close proximity but
    as physicians become more comfortable with software, etc. will be by
    email or short informal meeting separate from time physician reviews
    records.
    Ø Longer term will serve as a support as well as a communication
    link at the request of the PA.

    Don



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