Help in overcoming obstacles to Provider Engagement
I’m curious to know if CDI teams are physically located in clinical areas within the hospital environment or not. Our team’s small office space is located on the first floor in the “financial” area of the hospital which includes HIM & Coding. We are finding it very difficult to “go up on the floors” to engage providers on a regular basis since we have no designated space there. We tried taking laptops with us up on the floors but we were frequently asked to “give up our chair” to consulting providers. Our request to attend rounds was recently denied. So we find ourselves struggling with access to the Hospitalists and end up sending many queries that could be answered with a quick conversation. Even phone calls are difficult since the Hospitalists perceive this as an interruption to patient care and emailing got us no where for days on end.
Any ideas to help us overcome these obstacles to provider engagement would be most welcomed-thx!