Measuring the "Quality benefit" of CDI

I have been asked to report on the impact of CDI work on Quality. I am looking for your input ideas or how you currently show this for your program. I know Quality is a broad term so what metrics do you use (O:E, CMI, other) and what reporting system to get this information from, what are your benchmarks, and goals?

Any information or references you can provide is greatly appreciated.

Thank you!

Patty King-Musser

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