3M CDI Product

dbutlerdbutler
edited May 2016 in CDI Talk Archive
Was wondering if anyone would like to share feedback or their experience with the relatively new software product for CDI. I have had the chance to see a couple of demos, but wanted to get hands on feedback. We do currently have and use the stand alone encoder as a reference tool.

How is it to use daily?
How does it help to organize & streamline workflow?
How are the reference materials?
How are the queries?
How does it interface with an EMR (queries, ADT data, etc)?
How helpful is the APR portion (we don't currently have)

How complete are the reports? and can these be flexibly modified at the local site?

Other thoughts?

Thanks,
Don



Donald A. Butler, RN, BSN
Manager, Clinical Documentation
PCMH, Greenville NC
dbutler@pcmh.com




Comments

  • Unknown
    edited May 2016
    Don,
    Are you interested in hearing about one specific vendor or all products?

    --Juan

  • sbeattysbeatty
    edited May 2016
    Don,
    We have just made the decision to go with CDIS by 3M. As things move
    forward, I will keep the list informed of how it's going and what
    efficiencies we're seeing over our current paper-based process which we
    started with the 3M DRG Assurance program. We no longer contract for 3M
    reports as we think we can collect and interpret equivalent data
    ourselves.

    We have a hybrid medical record. All disciplines document in the
    computer except physicians; other than dictation, all physician
    documentation is on paper. We expect to gain some significant efficiency
    over our current process, which should allow us to include all payers
    rather than Medicare and Medicaid only. I've advocated for several years
    now that a quality medical record with accurate and specific
    documentation is the goal. If you can achieve a high level of
    documentation quality, finance will take care of itself. Money should
    not be the goal- it should be the reward for doing the right thing for
    patients to achieve quality care.

    Is there anything else I can do for you?
    Clinical Quality Management would like your feedback on our ability to
    meet your needs. Please complete a satisfaction survey for our
    department.

    Sandy Beatty, RN, BSN, C-CDI
    Clinical Documentation Specialist
    Columbus Regional Hospital
    Columbus, IN
    (812) 376-5652
    sbeatty@crh.org

    "The most important thing in communication is to hear what isn't being
    said." Peter F. Drucker


  • dbutlerdbutler
    edited May 2016
    Would be interested in other products. Have seen or used Morrisey, Midas, JA Thomas & 3M. From those experiences, leaning towards 3M which is why I asked as I did.

    Don


  • dbutlerdbutler
    edited May 2016
    Thanks Sandy. Was there anything in particular about the 3M product that caused you to select?
    What other products did you consider?
    Having started with the DRG Assurance product, was that a large factor?

    Interested what you think about their reporting and data analysis that causes you to not select that.
    My experience has been similar, my data analysis is significantly better than whom we started with (JATA). The only drawback is not having a significant community of data to compare against.

    Don

    Donald A. Butler, RN, BSN
    Manager, Clinical Documentation
    PCMH, Greenville NC
    dbutler@pcmh.com



  • robert.hodges2robert.hodges2
    I used Midas a few years ago at another hospital and at that time it didn't have a dedicated CDI module. I don't know if it does now or not. The CDI's at that hospital did use it for worklists and identifying patients until they got the 3M product up and running.

    Robert

    Robert S. Hodges, BSN, MSN, RN
    Clinical Documentation Improvement Specialist
    Aleda E. Lutz VAMC
    Mail Code 136
    1500 Weiss Street
    Saginaw MI 48602
  • Unknown
    edited May 2016
    Sandy,

    Well said. I also try to advocate for this but I'm afraid it sometimes
    falls on deaf ears. We do what we can.

    Gina Spatafore, RN


  • sbeattysbeatty
    edited May 2016
    We were trained at CDIP inception in the 3M DRG Assurance process. We
    have used their software product since inception. IP coders use the 3M
    encoder, so it seemed a natural progression to go with the advanced 3M
    product CDIS. The format is quite similar to what we're used to, so the
    learning curve will be lessened. It has the capability for a blank word
    document as a query, so we can paste in our own dx-specific queries. We
    also just upgraded to MIDAS+ v.8.0, which includes a CDI module, but we
    didn't think MIDAS could give us the data we want to track. The CDIS
    product has real-time assistance with CC/MCC identification, and APR-DRG
    information at the click of a button for MD education. Currently we have
    stand alone encoder software at our disposal, but between the paper
    process we're using, and the need to enter all of our diagnoses into the
    encoder to set SOI/ROM, we are terribly inefficient! We are hopeful that
    once we get up to speed on the software, we can add additional payers.
    Currently we do only cases reimbursed by any type of DRG system.

    Is there anything else I can do for you?
    Clinical Quality Management would like your feedback on our ability to
    meet your needs. Please complete a satisfaction survey for our
    department.

    Sandy Beatty, RN, BSN, C-CDI
    Clinical Documentation Specialist
    Columbus Regional Hospital
    Columbus, IN
    (812) 376-5652
    sbeatty@crh.org

    "The most important thing in communication is to hear what isn't being
    said." Peter F. Drucker

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