EPIC in-basket queries
Had a different denial today... They are stating that Epic In-Basket queries are not compliant stating the following: -"Dr. X answered the clinical documentation clarification note in an email format" -"Based upon published recommendations provided in Journal of AHIMA, it is determined that query presented does not meet the standards as indicated below.... "Physician signature/authentication" -"Every entry is required to have a date and signature by the responsible party making the entry"
I will argue that the response does note their name and date but is that the same as a signature? I am sure they are going to say no.
What are your thoughts? What would your defense be?