Query Response Times

At Michigan Medicine we are discussing adding our expectations of query response turn around times on the queries. Example: at the bottom of the query templates stating, response is appreciated within 3 days of reciept.

Has anyone put something like this into practice?

Does anyone see any complaince issues with this language?

TIA

Comments

  • Hi Sherri,

    Great question. ACDIS encourages organizations to come up with policies for escalation. I don't feel there is anything non-compliant when asking for a response within 3 days as long as it is within your organization's standards.

    Best,

    Jessica

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