In basket use for CDS queries in EPIC

Comments

• Linda_Rhodes

  February 2013 edited May 2016

  Hi Julie,
  Please contact me directly and I will share our process. We are on 3MCDIS and went live with EPIC in June 2012.
  Thanks,
  Linda
  
  
  Linda Rhodes RN, BSN, CCDS
  Manager Clinical Documentation Improvement
  New Hanover Regional Medical Center
  Wilmington, North Carolina
  Office # 910-815-5544
  Cell " 910-777-8344
  e-mail : linda.rhodes@nhrmc.org
  
• fishdl@shands.ufl.edu

  February 2013 edited May 2016

  We went live with 3MCDIS one year ago and EPIC in May 2011. I'd be happy to share our process off-line, as well.
  
  Donna Fisher, CCS, CCDS
  CDI Coordinator
  Shands at the University of Florida
  Ph: 352.265.0680 ext 48769
  fishdl@shands.ufl.edu
  
  
• julie.geiger

  February 2013 edited May 2016

  Thank you Linda and Donna!
  
  
• fentona@bronsonhg.org

  February 2013 edited May 2016

  We have been using EPIC since May 2012. We are using the in basket as well. Feel free to contact me if you have questions. Happy to help.
  Amy
  
  Amy Fenton, R.N.
  Clinical Documentation Specialist
  Bronson Hospital
  Quality and Safety
  601 John Street
  Box 59
  Kalamazoo, MI 49007
  Phone 269-341-8442
  Fax 269-341-8330
  E mail fentona@bronsonhg.org
  
  
  
  
• clemed12

  February 2013 edited May 2016

  How is that working for everyone as we were told that it is not part of the permanent medical record when using the in-basket? We actually go through coding and use query tab in coding info to retro query. If it is concurrent we use the sticky note and if we don't get a response from a clinician within 48 hrs we contact them through their in-basket to let them know they have a sticky note in the chart that needs to be responded to in their progress note.
  
  
  
  Diane M Clement RN MS CCDS
  
• msjones

  February 2013 edited May 2016

  The in-basket for me works better than the sticky notes did, although I have one hospitalist who said to only put his queries in the sticky notes and then he doesn't read them. The problem w/ the in-basket is that they still don't always answer the query. One physician has told me that he can actually delete it prior to reading it and on my side it will say pending so I always thought it had been read. The hospitalists have also told me that when they open it and read it but can't answer right away they sometimes forget to go back and document. For the most part it works pretty good. Sometimes I have to requery or do a verbal query.
  
  Michelle Jones, RN, BSN
  Clinical Documentation Specialist
  Vidant Roanoke Chowan Hospital
  252-209-3012
  msjones@vidanthealth.com